Shipping policy
Shipping Policy – Maison Garnier
Below you will find the estimated delivery time for all our shipments:
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Once an order has been placed, we need 1–3 business days to process the order. During weekdays this usually takes one business day, but if you place your order on Friday evening or during the weekend, it may take a little longer.
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After processing, your order will be shipped, and the average delivery time is 8–12 business days.
We strive to make the ordering and delivery process as user-friendly as possible for our customers. However, should you have any questions or comments, please do not hesitate to contact our customer service. Below we explain how your order is processed and delivered.
Placing an Order
Ordering from Maison Garnier is simple.
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Go to the product page and add the desired item to your cart by clicking the black “Add to Cart” button.
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Check that you have selected the correct variants. If everything is correct, proceed to checkout by clicking “Proceed to Checkout.”
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On the information page, fill in your correct shipping details and click “Continue to Shipping.”
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On the “Shipping” page, verify your entered address details. Please note that all shipments are completely free of charge.
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Click “Continue to Payment” and select your preferred payment method.
At [name of webshop], all payment options are SSL-encrypted, ensuring a secure payment environment. You can pay by credit card (AMEX, Mastercard, Maestro, Visa), bank transfer, EPS, or direct payment. Click “Complete Order” and follow the instructions on the chosen payment page. Should you encounter any issues, you can always contact us for assistance.
Shipping Costs
We cover the shipping costs for every order. All our products are shipped 100% free of charge, with no minimum order quantity required.
Shipping Your Order
Have you found the perfect look or accessory on our website? We aim to process and ship your order as quickly as possible. To keep our prices fair, we consolidate packages in larger batches and ship them once the minimum shipping volume has been reached. We kindly ask for your understanding and cooperation in contributing to a better and more sustainable world.
We do our utmost to ship your order as quickly as possible. If you would like to ensure that your order is shipped the same day, please contact us via email. Our service team will be happy to advise you on the best solution.